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BRING YOUR QUIRKS TO WORK

At Buzz, when we say we want you to be you – we really mean it! We want you to bring your personality and all your brilliant quirks – the things that make you, you.

It’s what makes our business wonderfully human.

We know that when you have the freedom and the confidence to be yourself, you make more meaningful connections with people – that’s colleagues and customers.

And when we make those connections, collectively – we create a sense of belonging. For everyone here.

We’ve made it a priority to create an environment where being yourself is not only possible, it’s encouraged. Our values, built by our own Colleagues, help us create a culture where being yourself is celebrated – and it’s something we all work towards.

All about our Remarkable People

We love hearing about all the brilliant things our Remarkable People bring to life at Buzz. Here’s just a few:

Happy retirement for Netty

After nearly 40 years on and off working at our Hanley club, Netty has retired at the age of 72!

Thank you for all you have done for the club Netty, your dedication and hard work is inspiring.

Celebrating HR long service!

Big congratulations to our HR legends – Ann Marshall and Helen Wilkinson.

Ann is celebrating her 30 years service and Helen has also reached her 20 years.

A huge congratulations to you both, and thank you for hard work.

Mark’s 100 miles for Adoption UK

We’ve got some truly Remarkable People here at Buzz, and one of them is our Head of Retail Operations, Mark St-Claire. This Saturday, Mark tackled an incredible challenge—a 100-mile race to raise vital funds for Adoption UK.

The event, known as the Robin Hood 100, takes runners through the beautiful Sherwood Forest and surrounding villages. Participants must finish within 30 hours, but Mark has set an ambitious goal of completing the race in just 24 hours!

What do you love about your role/team?
I love making a positive impact on our customers – simple actions like adding a loss limit to someone’s account can protect them from serious financial difficulties. It’s great to work with people you connect with.

What does it take to be good in your role?
Decisiveness is essential in safer gambling, as risks vary widely between individuals. Resilience is also crucial, and you need to be able to manage difficult conversations in a positive way.

What does Safer Gambling mean to you?
Safer gambling means enjoying play within a regulated environment. Playing safely allows people to enjoy their hard-earned cash without spending over their means or risking harm. Using safer gambling tools adds an extra layer of protection to help people continually play safely.

Our Culture

We are really proud of our inclusive culture at Buzz, which is grounded in our company Values. We want every one of our Remarkable People to know they belong here, which is why we are committed to being a company where everyone can be themselves. Offering opportunities for people to grow both personally and professionally means we get to  and truly shine.

We know that we’re a business built on our ability to bring people together. The sense of connection that brings – with our Customers and with each other- really matters to us.

Culture in any company is always a work in progress and it’s something we work really hard to continue to develop. And we want all our Remarkable People to be a part of that. We’ll always make sure that everyone has a voice here, and that importantly, we’ll listen. Always.

I love how it always feels like you’re part of something when you come into work.

Carolanne, Customer Host